Tuesday, November 2, 2010

Are you the one who's not working good better best?

One minister said that Singaporeans are not doing exceptionally well in their job. In fact, he feels that Singaporeans are only doing 75% of their best effort. Not 90%, not 60%, but a precise 75%. I wonder how he gets 75%. Guts feelings? But he is not a race driver leh. Sixth sense? But he is not psychic leh. Then it must be from some statistic calculation from some complicated surveys that involve only some specific clusters of the population. But if a surveyor asks you how hard you work, will you say "I only put in my 75% best lah, rest of the time I relac one corner one!"?

But most importantly, are we Singaporeans really only working at our 75% best? Not my colleagues and me who work in a MNC when we even volunteer to attend night conference calls just to ensure that our projects can be launched successfully. Not my friends working in SMEs who have to multitask on their multiroles to ensure that their small companies survive. So who are those Singaporeans who are only doing their 75% best?

Mr Minister must be referring to some of the waiters and waitresses at some small restaurants who don't serve their customers fast enough and when they do they serve the wrong order. But wait. Mr Minister won't be dining at these cheapo places. I'm sure he receives 110% best service at those five-star Michelin-rated restaurants.

Or Mr Minister must be referring to the nurses in polyclinics who make their patients wait 75% of the day or till they drop dead, whichever that comes first. But wait. When Mr Minister is sick, he won't be queuing at these polyclinics. I'm sure at one call, his house doctor will rush to his house to check on his pulse.

Mr Minister will also be too busy to go on factories visit to check on the operators. He also won't be able to tell how people work in SMEs because he won't know where to find them. So how does he know that Singaporeans are happy with 75% best and do not have the urge to want to go much further and to be exceptional?

People tend to relate to things they see or hear in their natural environment. So if Mr Minister feels that way, he must be surrounded by such colleagues or subordinates in the place that he works in. Now it makes sense. Because Mr Minister works in a statboard.

Actually I get it now. He must be referring to those people who thought that the train graffiti was some kind of advertisements. Or those people who failed to do anything about flooding in Singapore until Orchard Road flooded N times. Or those people who failed to check that the real YOG certificates have real signatures. The only argument is that they were also not doing their 75% best. They were doing their 25% best.

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